Enjoy complimentary Standard shipping on all orders. All addresses within Europe are shipped via UPS, DHL, TNT, or FedEx. Shipping couriers will vary from country to country. Please note that we do not ship to PO boxes or freight forwarding companies (containers).
HOLIDAY RETURN POLICY
All orders placed from November 1, 2021 to December 6, 2021, are eligible for return or exchange until January 7, 2022. All orders placed on December 7, 2021 and after will follow our standard 30-day return policy.
A NOTE ON COVID-19
While we do our utmost to serve our customers to the highest delivery standard possible, please be patient as couriers are experiencing unprecedented delivery challenges. As a safety precaution for our employees and partners, all return packages will be handled seven days after receipt. We continue to navigate this situation together as a community and in order to give everyone the time they need to focus on their health and safety. Thank you for your patience and understanding, we will get through this together.
Please allow approximately 3-6 business days for delivery of your order.
NOTEZ S'IL VOUS PLAÎT:
Please allow 1-2 business days for your order to be processed, before it is dispatched by the shipping courier. Delivery timelines commence up to two business days following the date of purchase.
All orders are processed and delivered Monday through Friday, excluding holidays.
Some rural addresses may take longer for delivery.
POLITIQUE DE RETOUR STANDARD
Des étiquettes de retour gratuites sont fournies dans les 30 jours suivant votre achat pour tous les articles dans leur état et emballage d'origine. Pour initier un retour, veuillez envoyer un e-mail (email@example.com) avec les informations sur le produit, la référence de la commande et la raison du retour.
Orders may be cancelled before they are processed, typically within 24 hours, once an order has been sent for fulfillment it can not be cancelled and a return must be initiated.